Appcast was founded in 2011 to bring an App to market that would simplify the support lifecycle of business systems for IT Pros. But after 2 years we pivoted into a Managed Service Provider, taking some of the concepts we were pouring into our App and infusing them into our value proposition as an MSP. Our primary goal is to bring mature IT management practices to small business and to break the break/fix cycle that leads to so much frustration and downtime.
Mike Diamond has been working with B2B managed service providers since 1995, across the GTA for ISP’s, hosting providers, and telcos, and overseas for green-field metro-class University campus projects. He founded Appcast because he recognized that small businesses IT frustrations were due to their reliance on readily-available break/fix support services, combined with the inaccessibility of enterprise-level IT management – and wanted to do something to change that.
Appcast is a privately held corporation based out of Waterloo, Ontario, Canada. For more information, please don’t hesitate to contact us!