Managed Service Programs


We’ve vastly simplified our service programs to make it easier to deliver on our promise of comprehensive IT service. Instead of trying to convince you to buy individual services like backup and anti-virus on an a’la carte basis, we just include it. In fact, we include almost everything – because that’s what an in-house IT department would do. We also feel it just puts too much of a decision-making burden on the business owner. We all KNOW we need backup, right? So why is that even a choice?

Silver

The Silver Plan includes all of the service we can possibly deliver for a flat monthly fee. This plan is suitable for those not convinced that our Gold Plan is right for them. We still provide all of the great managed services that help improve your IT situation for no additional charge. But when something needs fixing, labour is charged hourly.
Includes these fully-managed features:
  • Proactive system maintenance
  • System monitoring from our 24×7 NOC
  • Anti-Virus
  • Backup
  • Third-party and Windows updates
  • Bi-annual IT Report Cards

Gold

The Gold Plan is all-you-can-eat IT service. Get yourself an IT department without hiring and without investing in infrastructure or the training to run it. We work extra hard to make every last piece of your IT puzzle work like clockwork, so that you never even really think about it.
Includes everything from the Stabilize program, plus:
  • Proactive system maintenance
  • System monitoring from our 24×7 NOC
  • Anti-Virus
  • Backup
  • Third-party and Windows updates
  • Bi-annual IT Report Cards
  • All labour is included