Managed Service Programs


We’ve bundled our service offerings into three program levels, offering customers a succession plan of services and value. Each program level builds upon the bundled services, uptime improvements and cost stability of the previous, allowing small businesses to advance their IT maturity as needed.

Stabilize

Our entry-level program helps to reduce downtime and risk, by ensuring all your devices are kept up to date and secure. Plus, Trendline Reporting helps shed light on your IT environment, to help you make more informed decisions.
Includes:
  • Managed Anti-Virus
  • Managed Updates for Windows, Adobe Flash/Reader, and Java
  • Trendline Reporting

Optimize

The Optimize Program targets everyday frustration, by making your machines boot faster, run faster, and crash less often. Plus our Responsline Monitoring further reduces downtime, by alerting us when your important services go offline.
Includes everything from the Stabilize program, plus:
  • Responseline Monitoring
  • Routine Maintenance
  • Routine Optimization
  • Application Management

Complete

Why pay hourly for IT support at all? Get "all-in" services and support for one flat monthly fee. It’s like having your own dedicated IT Department, without the HR overhead. Never again do you need to worry about your next IT bill. You focus on your business, while we focus on your IT.
Includes everything from the Stabilize and Optimize programs, plus:
  • All Service Requests
  • All Incident Response
  • Managed Backup of all Devices
  • 50% discount on Helpdesk Service